Privacy Policy

1. Introduction

Generatexa is committed to protecting the privacy and security of its users. This Privacy Policy describes how we collect, store, use, and protect information when you interact with our platform.

By using Generatexa, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When using our platform we may collect the following information:

• Name
• Email address
• Account login details
• Payment information
• Country or location data

Usage Information

We may also collect technical data including:

• IP address
• Browser type
• Device information
• Pages visited on the platform
• AI prompts and usage activity

3. How We Use Your Information

Your information may be used for the following purposes:

• Providing and operating our AI services
• Improving platform functionality
• Processing payments
• Communicating with users
• Security monitoring and fraud prevention
• Platform analytics and performance improvement

4. AI Content and User Data

Prompts, uploaded files, and generated outputs may be temporarily processed by AI systems to generate media results.

We do not claim ownership over user-generated content. However, we may store limited technical logs for security, platform performance, and service improvement.

5. Cookies and Tracking

Generatexa may use cookies and similar technologies to improve user experience and analyze platform performance.

• Authentication cookies
• Analytics cookies
• Security cookies

Users may disable cookies in their browser settings, although some platform features may not function properly.

6. Data Security

We implement appropriate security measures designed to protect your personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission is completely secure and we cannot guarantee absolute data security.

7. Third-Party Services

Generatexa may integrate third-party services such as payment processors, cloud providers, analytics platforms, and AI model providers.

These third-party services operate under their own privacy policies.

8. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. User Rights

Users may have rights including:

• Request access to personal data
• Request correction of inaccurate data
• Request deletion of personal information
• Request restriction of processing

10. International Users

Generatexa is a Dubai-based company and may process data in multiple jurisdictions.

By using the platform, users consent to cross-border data transfers where necessary to provide services.

11. Updates to This Policy

This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, please contact us:

Company base: Dubai, United Arab Emirates
Email: contact@generatexa.com